An organizational transformation journey through the creation of the new operating model for the PD&D area and the introduction of Design Thinking & Service Design methodology At Fastweb, we worked with the PD&D (Product Design & Delivery) area...
A corporate day to measure the museum’s impact in a qualitative, collaborative, and participatory way The Staff Day at MUSE involved all employees in a series of stimulating and engaging activities aimed at collecting qualitative data on the museum’s...
An intergenerational organizational transformation journey where the under-35 population is empowered to create the organization of tomorrow MOVE is a multi-stakeholder project where under 35s were called to work on internal and external business challenges, in order...
An off-site workshop dedicated to corporate leadership to discuss future opportunities and create a growth plan Future Path was a two-day retreat with San Marco Group’s decision-makers to discuss and define the new industrial plan. The retreat was fueled by a...
Defining the strategic positioning of the Customer Care team and its subculture according to the corporate transformation strategy Customer Care Lab is a project that helped the new Customer Care team at San Marco Group define the team subculture and the related...
Attraverso le nostre risorse potrai comprendere come trasformiamo la cultura organizzativa e le esperienze delle persone con il design: immergiti in casi studio, ricevi materiali ispirativi, leggi storie dal grande impatto trasformativo.