{"id":3321,"date":"2025-01-24T10:32:52","date_gmt":"2025-01-24T10:32:52","guid":{"rendered":"https:\/\/amploom.com\/caso-studio\/creating-an-action-plan-for-the-internal-and-external-strategic-positioning-of-a-new-corporate-function\/"},"modified":"2026-09-24T15:19:29","modified_gmt":"2026-09-24T15:19:29","slug":"creating-an-action-plan-for-the-internal-and-external-strategic-positioning-of-a-new-corporate-function","status":"publish","type":"caso-studio","link":"https:\/\/amploom.com\/en\/caso-studio\/creating-an-action-plan-for-the-internal-and-external-strategic-positioning-of-a-new-corporate-function\/","title":{"rendered":"Creating an <strong>action plan<\/strong> for the internal and external <strong>strategic positioning<\/strong> of a <strong>new corporate function<\/strong>"},"content":{"rendered":"<h2>Defining the strategic positioning of the Customer Care team and its subculture according to the corporate transformation strategy<\/h2>\n<p><span style=\"font-weight: 400;\"><strong><em>Customer Care Lab<\/em><\/strong> is a project that helped the new Customer Care team at San Marco Group define the team <strong>subculture<\/strong> and the related <strong>action plan<\/strong>, in order to transform its <strong>internal positioning<\/strong> toward other corporate entities and <strong>external positioning<\/strong> toward the customer.<\/span><\/p>\n","protected":false},"featured_media":3325,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"servizio-amploom":[16,14],"class_list":["post-3321","caso-studio","type-caso-studio","status-publish","has-post-thumbnail","hentry","servizio-amploom-corporate-transformation","servizio-amploom-organizational-culture-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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