Case Study
In the HR Design Lab project, we involved HR specialists and managers, area managers, and Sidel directors from various countries in redesigning a better integration experience for both new hires and hiring managers. Thanks to the project, the HR team acquired Design Thinking skills for managing corporate transformation processes.
Initial Challenge
Sidel wanted to expand the skills of its international HR team and enable them to be change agents within the company for the continuous improvement of internal HR processes, starting with the redesign of onboarding to standardize it globally.
Strategy
The project team consisted of Sidel HR figures representing different countries and was supported by area managers and directors at crucial moments of the project. The journey was structured into several stages and tasks carried out directly by the HR team under the training and guidance of Amploom consultants, with the aim of redesigning onboarding based on the insights of those who experience it firsthand.
Result
The project team designed an improved onboarding experience for both new hires and the managers responsible for integrating new resources into their areas. New tools were created and guidelines defined to implement the revised onboarding. Furthermore, the skills acquired by the project team during the HR Design Lab journey were applied again in the review of additional internal processes.
We guided a multidisciplinary team in adopting the methodology to co-design a new Employee Experience for onboarding
Initial Challenge
Sidel is a global provider of packaging solutions for beverage, food, home, and personal care products in PET, can, glass, and other materials. The company was interested in expanding and evolving the skills of its HR collaborators to increase their potential as key figures for the transformation of the corporate Employee Experience; essentially, to be change agents.
It was also important to establish greater collaboration dynamics among geographically distant HR colleagues. Furthermore, Sidel intended to redesign its onboarding experience to standardize it on a global level.
Strategy
We designed a co-design journey and in-depth study of tools from Design Thinking, titled HR Design Lab. The redesign of Onboarding served as a real-world case for applying the design methodology. The international project team was composed of HR figures and supported by area managers and directors at crucial moments of the project.
The 11-session journey included:
Each session began with a theoretical deep dive into Design Thinking methodology and the application of its tools, before moving on to practice.
Result
The results emerging from the HR Design Lab project are:
Following the project, the digitalization of Sidel’s new Onboarding process is currently underway.
The co-design of the Onboarding experience involved process mapping from the users’ point of view (new hires and responsible managers) using design tools such as Personas, Employee Journey Maps, and Service Blueprints.
The design collaboration between multidisciplinary individuals from different locations worldwide allowed for the enrichment of the integration process analysis and the generation of new solutions, fostering the implementation of common and shared practices.
Tell us about it, and let’s discover together how we can support you in transforming your organization today into the organization of tomorrow.
Attraverso le nostre risorse potrai comprendere come trasformiamo la cultura organizzativa e le esperienze delle persone con il design: immergiti in casi studio, ricevi materiali ispirativi, leggi storie dal grande impatto trasformativo.
